Frequently asked questions
- What's the minimum order quantity?
Our minimum order is 50 coins for all packages. This ensures the best value and quality for your military unit or organization.
- How long does production take?
Standard production time is 15-20 business days after proof approval. Rush production (7-10 days) is available for Premium and Elite packages for an additional fee.
- Do you offer military discounts?
Yes! Active duty, veterans, and military organizations receive a 10% discount on all orders. Contact us with your military ID for verification.
- What file formats do you accept for artwork?
We accept AI, EPS, PDF, PSD, and high-resolution PNG/JPG files. Our design team can also work with sketches, photos, or existing coins to create your design.
- Can you recreate existing military insignia?
Absolutely! We specialize in military heraldry and can recreate official unit crests, badges, and insignia with precision. We ensure all designs meet military standards and regulations.
- What payment methods do you accept?
We accept major credit cards, PayPal, government purchase orders, and wire transfers. Military units can also set up net-30 payment terms after credit approval.